Return Policy

 

You may return a product purchased online or over the phone within 30 days of purchase for exchange or refund in the form of original payment (less shipping charges).

Instruments must be unused and in their original packing.

 To insure proper credit, you must include

1. Client or Clinic Name
2. Invoice Number
3. Reason for the return

For your protection and to ensure prompt delivery, we recommend that you send your return via insured parcel post. We're sorry; return shipping fees are not reimbursable.

Warranty Policy

• All Nifty products are warranted to be free from defects in workmanship and materials. Any product which proves defective in workmanship or materials will be repaired or replaced at no charge.
  
  
• Warranty does not apply to normal wear and tear and use of the instrumentation beyond their limitations. It also excludes the improper usage of an instrument in a way that the particular instrument was designed and intended to be used. Moreover, instruments damaged in an abusive or accidental manner are also excluded by this warranty.
  
  
• Nifty Medical Supplies disclaims liability, under this warranty or otherwise, for damages arising from (1) user negligence, misuse, abuse or alterations to instrument; (2) the use of commercial grade washers; (3) dental automated washer – disinfectors where manufacturer's processing guidelines are not followed; and/or improper set-up and installation of the device.
  
  
• Warranty is also voided if the instruments are not stored and sterilized properly. Any modification, alteration or sharpening made to Nifty instruments will render the warranty void.

 

INSTRUMENTS	WARRANTY PERIOD
Mirrors	6 mths
Scalers/Curettes	6 mths
Composite & Plastic Filling Instruments	9 mths
Endo Pluggers & Spreaders	2 yrs
Explorers	2 yrs
Knives	2 yrs
Rubber Dam Clamps	2 yrs
Ortho Cutters	5 yrs
Probes	3 yrs
Carvers	4 yrs
Excavators	4 yrs
Hemostats	4 yrs
Needle Holders Standard/Carbide	4 yrs / 7 yrs
Elevators / Periosteals	7 yrs
Root Tip Picks	4yrs
Scissors Standard / Carbide	4 yrs / 7 yrs
Surgical Curettes	4 yrs
Bone Chisels / Bone Files	7 yrs
Dressing Plier	4 yrs
Mouth Gags	7 yrs
Pluggers / Burnishers	7 yrs
Forceps / Rongeurs	10 yrs
Rubber Dam Forceps & Punches	10 yrs
Spatulas	10 yrs