Shipping & Returns

Shipping Policy

We offer next business day shipping. Orders placed after 5pm on Friday and all day Saturday and Sunday will be shipped the following Monday. Orders are generally shipped within 1-2 business days. Refer to your order confirmation for more details.

Shipping is free on orders over $100 excluding taxes and coupons. This only applies to orders shipped within Canada. Check shipping rates during checkout for all other countries. The order is shipped pending credit approval and product availability. 

You should receive your order between 3 to 6 business days. In the event of a holiday, shipping may be delayed. If you are in an area that is observing a holiday and are unsure of your shipping date, please contact us.

You can reach us by email at info@niftymedical.ca or call 1-877-556-5329 from 9am to 5pm EST Monday through Friday. A customer service representative will be happy to assist you.

International Orders

Nifty Medical Supplies is able to ship to most countries. Delivery times and charges will vary depending on the country and size of the order. You will be charged a shipping fee during checkout. All prices are in CAD dollars. 

We have many international customers who order from our website. We assure you a smooth experience. If you have any questions about international orders, email us at info@nifymedical.ca.


You may return a product purchased online or over the phone within 30 days of purchase for an exchange or refund in the form of original payment (less shipping charges). 

Instruments must be unused and in their original package.

Please indicate the invoice number and return reason when sending your return.

For your protection and to ensure prompt delivery, we recommend that you send your return via insured parcel post. Return shipping fees are not reimbursable.

Common Questions

Why are your instruments inexpensive?

Nifty Medical Supplies sells directly to the end user. We do not have any middlemen or dealers. Moreover, we have our own manufacturing facility which allows us to provide the highest quality product at a low price.

Where can I find promotions?

We send out a monthly email with our current deals, news and popular products. You can receive the emails by subscribing to our newsletter at the bottom of the page. Visit our sales section to see all our current deals.

How is the quality of your instruments?

We have built our brand around the quality of the instruments. Our customers are guaranteed a high quality product that lasts with proper maintenance. We use the best materials and design on the market to produce the finest instruments.

What if I can't find an item in your catalog?

We are constantly expanding our product line and any special requests are welcome.

We customize instruments and have produced many new instrument by understanding the need of our customers and working closely with them. Email us at info@niftymedical.ca for your special requests.